The focus of most businesses is to deliver effective and efficient customer experiences – the foundations of any client focused organisation’s growth strategy.
Putting this in your business plan however, and actually delivering on it, is probably one of the most demanding priorities which sees many leaders struggle.
It requires a careful balance and the right mix of technology, process, HR, effective communication, and customer engagement, all within the confines of your budget.
Balancing these complexities as well as the need for cost efficiencies, is a major driver of the global outsourcing industry.
Compounding this situation further, is the fact that we are now all very aware, that employees do not have to be on-site to be productive, effective and content. Business leaders are now broadly, more comfortable with employees working from home, even if that home is in regional Australia. (SMH article – Australians flee cities for refuge in regional retreats)
So we are now seeing more and more businesses, especially new and small business, take advantage of outsourcing specific roles to qualified professionals, and relying on this strategy as a tool for growth, expansion, and cost savings.
As Business Advisors, historically we’ve seen exponential growth in clients looking to outsource specific tasks such as payroll, bookkeeping, inventory management etc.
What we are now seeing however, is a demand to outsource the complete CFO function. A Virtual CFO can manage all financial functions as well as provide the fresh perspective of a certified specialist, helping Directors and management make better strategic decisions to improve their business results and customer experiences.
Outsourcing the financial health of their business to a dedicated resource, not only frees up business owners time to focus on the core capabilities within their business, but also provides access to the operational support and technology that they may lack in-house as well as having constant accountability and cost savings.
We know the cost savings are significant.
While outsourcing takes some time to set up, it’s worth the short-lived pain for massive gain. Work to your strengths, outsource the rest! Need help? Get in touch.